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Stephen James Ltd BMW,
Sales Consultant Academy
About our client:
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The Stephen James Group was established in 1985 and is an authorised BMW and MINI automotive company principally based in North London and Kent with 4 BMW and 3 MINI centres located in Enfield, Woolwich, Bromley and Sidcup. In May 2018 the Group launched Stephen James Premium, an independent prestige used car retailer based in Blackheath.
The Stephen James Group has always been an employee-owned business who pride themselves in offering customers the highest level of expertise, knowledge and friendly service.
Jenisys Consultancy Ltd development
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Program 1: Sales Consultant Academy
Jenisys created a completely bespoke programme namely, the Stephen James Ltd - Sales Consultant Academy.
The programme was written to enhance their existing recruitment process but more importantly, to introduce a formal training program focused exclusively at successful candidates to educate and prepare them for their futures within the Sales environment.
The Academy program created the very best possible building blocks for enhanced performance for Stephen James Ltd and their new recruits had the opportunity for the best start to their sales career, with the opportunity to enhance their customer service abilities, sales approaches and understanding of their clients needs, just a sample of topics covered.
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Program 2: Head of Business Development
Jenisys created a completely bespoke program, namely the Head of Business Development Programme.
The program was written to target established management employees at a mid-to-senior level, to undergo a development programme to prepare them for potential future positions as Head of Business.
As Senior members of the Stephen James Group, the format of the programme and expectations of the team were significant. A formal application process was embedded into the scheme and individuals were assessed at various different stages of the programme to ensure they were achieving the expected standards. The most successful candidates would be marked for future Head of Business positions within the Stephen James Group aiding with their future talent pool for critical positions.
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Testimonials:
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Head of Business Development Programme
"The programme was difficult and really tested the commitment of all participants to achieve the various expected standards. I personally came away from the experience feeling deeply motivated and a real sense of achievement towards my future goal of being a Head of Business. I broadened numerous aspects of my professional understanding with managing the business and developed areas of my personal character, including a much better understanding of the importance emotional intelligence plays within our roles as leaders, that I would not have had prior to this scheme.
I feel better equipped as an existing Manager and better placed for my future aspirations as a result of this programme."
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Chris Rose
Sales Manager - New cars
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